Find answers to the questions users most frequently ask BASIS Technical Support.
The list below is organized by BASIS product component. In some cases, multiple sources contain information regarding one issue, while one resource may address multiple related questions.
A N S W E R L E G E N D
CUI - GUI Migration (return to top)
Q. What do I need to know to migrate to GUI?
BASIS Database Management System
ODBC/JDBC (return to top)
Q. How do I connect to my BBx database using ODBC/JDBC?
Triggers and Stored Procedures (return to top)
Q. How do I setup/write/test a trigger?
Q. How do I deploy triggers?
Q. How do I setup/write/test a stored procedure?
BASIS (NetBeans) IDE (return to top)
Q. How do I install the BASIS IDE?
Q. How do I configure the BASIS IDE?
BASIS IDE Webinar Resources (.ppt and multiple videos)
Q. If I am developing in PRO/5 and/or Visual PRO/5, can I still use the IDE?
Installation, Licensing, and Registration (return to top)
Q. What is included in the installation?
Q. If I have a BBj license, can I run Visual PRO/5?
Q. Do I have to purchase a separate license to use ODBC/JDBC?
Q. Why, after installing Visual PRO/5, am I getting an error that is looking for a BBj license?
Q. What is the difference between a Standard and Enterprise Edition license?
Q. How do I install a BASIS product?
Q. How do I register a license for my BASIS product?
For BBj and ODBC Driver
For PRO/5 Data Server
For Visual PRO/5
Q. Why did my license expire?
Q. What happens to my license if I ...
- Change machines? hostnames? IP address? BASIS product versions?
- Change/upgrade operating sytems?
- Add/change NIC card?
- Format my hard drive?
Q. What is involved in upgrading to BBj from PRO/5 or Visual PRO/5?
Q. Where can I find my authorization number?
Q. What is a config.bbx file?
Q. Why isn't my display correct?
Q. What is an "fs load err="?
Q. Where can I find a list of all BBx/BBj error messages?
Enter Index search on "errors" in the online help
Q. What do the FLEXlm/FLEXnet errors mean?
FlexNet Error Code Descriptions (v 11.9; check other guides as needed)
Q. Where can I find my serial number?
Readme/relnotes (return to top)