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BASIS Knowledge Base Article #01129

Title:

How to get a Client Side Thread Dump

Description:

Occasionally, BASIS Technical Support may request a thread dump for problem troubleshooting. The following Java utility will perform a thread dump on the client:

http://www.adaptj.com/root/main/download

The utility may be used under the following conditions:

1) BBjServices is not running on the client
2) Using WebStart
3) ThinClientProxyServer is running outside of BBjServices

Select Process->Thread Dump from the menu and select the appropriate java process (javaw.exe or ThinClientProxyServer.exe).


Last Modified: 12/28/2006
Product: BBj
Operating System: N/A All platforms Windows