Contact
BASIS Technical Support
If you have a technical support issue that requires immediate attention from BASIS, these instructions will help ensure a speedy response.
Customers with a permanent license or active software maintenance (SAM) can submit a BASIS e-Support Request form. BASIS also offers support to customers with an evaluation license via an Evaluation e-Support Request form.
For countries supported by our International Distributors, please see the International Support list.
E-mail info@basis.com For questions about products, orders,
and demonstrations; Reseller and Distributor inquiries; product
training queries; and other general BASIS information.
E-mail
webmaster@basis.com
For questions or comments about how to use BASIS' online services (Web site, FTP archive, mailing lists, newsgroups, etc.).
Working With Our Products
BASIS e-Support Request Submit a request for support:
Product Documentation
Access current product documentation online or download it for local access, or print the .pdf version of the last hard copy rev 2.x manual.
Online Knowledge Base
Search this expansive library of short technical articles about our products.
The Programmer's Technical Archive
Refer to this valuable collection of articles on Business BASIC programming techniques. Topics include coding standards, ASCII program editing, and converting character-based applications to use graphical user interfaces.
International Support
For international support, please contact the support group in your country.