This maintenance release includes a preview of new BBj 7.00 features, giving the BASIS development community an
opportunity to see, use, and comment on upcoming features well in advance of the features becoming a permanent
part of the product. This allows the development community to participate in the design and implementation
process of their development language.
The latest features under development now and fully supported in BBj 7.00 are available for testing in the
nightly builds at
https://www.basis.com/products/bbj/download.html
Sign up to the bbj-developer list for the latest news on the daily progress of the development team.
For a list of what's new in BBj 7.00, type
BBj 7 in the index tab
online documentation or on the product CD at
/documentation/html/index.htm. To review the features and enhancements previously
introduced in BBj 6.0x, type
BBj 6 in the index tab.
If you purchased your BASIS product from a distributor, reseller, or OEM, please contact them for technical support. They will either
answer your question or will contact us on your behalf. For a complete listing of our international distributors, please refer to
http://www.basis.com/sales/index.html.
Refer to our technical support Web page,
http://www.basis.com/support/contacts.html,
for a listing of all our technical support services, including our knowledge base and other online
resources. For information about BASIS' Technical Support Policy, see
http://www.basis.com/support/policy.html.
BASIS Technical Support analysts are available Monday through Friday, 8:00 AM through 5:00 PM (Mountain Standard Time, -7GMT) at
+1.505.345.5021. Technical support is also available via e-mail at
support@basis.com or via
e-support at
http://www.basis.com/support/. BASIS cannot process a request for technical
support without a product serial number.
Also, refer to
http://www.basis.com/support/contacts.html
for additional information on how to contact Technical Support.
When calling or sending a technical support question, please provide the following information:
1. The product serial number.
2. The name of the product and the product's version number.
3. A complete description of the problem, including the product error and the TCB(10) value, if available.
Other pertinent information includes:
1. The operating system name, JRE, level and version.
2. Is the error consistently reproducible, or is it sporadic?
3. Is the error isolated to a specific machine or user?
4. Is this a new installation or has the system been in place and operating normally?
5. Is the problem network related/specific?